|
|
The University of Pennsylvania’s
Introduction I n 2003-04, our third year, we expanded on the mission of the Graduate Student Center at the University of Pennsylvania. As always, we strive to increase student usage of the Center and to offer excellent programming for graduate and professional students. During this past year, we added much-needed services for students as well. The outcomes of those service efforts are detailed throughout this report. The full impact of the renovated third floor was realized in 2003-04 with a doubling of reservations for student activities and meeting space. GSC Fellows created programs of greater depth which attracted more students through more efficient publicity vehicles and internal systems. Our second New Student Orientation was expanded to include more programs and involvement in student recruitment. We also surveyed new students and incorporated their input into the planning of the 2004 NSO. Finally, we began the long process of overhauling our web site and internal systems; this project will be completed next year. W e are now looking forward to an equally great fourth year. In 2004-05, we will re-write our mission statement to reflect our new service component. Another focus will be to implement the new web site and internal systems, which offer user-friendly applications and the ability to store and sort data. These improved capabilities will provide more accurate assessment. One goal of this project is to give our Fellows the data and efficiency to create the best programs possible for graduate and professional students. Another goal is to help us accurately evaluate the overall effectiveness of the Center on building graduate community at Penn. In addition, we will provide greater resources for T.A.s and Ph.D.s by adding the “Navigating the Grant” series to our portfolio. We will improve the look and readability of the Graduate and Professional Resource Guide. The Center building will improve with the installation of an elevator, the addition of low-cost printing in our computer lab and hopefully, an increase in the number of computers in the lab itself. All of these efforts – in our first, second, third, and now fourth
years – advance the Graduate Student Center’s main goal: to
foster a vibrant graduate community at Penn. The GSC Gnome Since his debut, the Gnome has received over 50 queries from students, ranging from how to get to the Morris Arboretum, where to go for computer training on campus, admissions information, recycling in Philadelphia, and where to go mountain biking. The Gnome also proactively provides useful information, such as Things To Do in Philly During Spring Break, Tax Help, etc. The Gnome has proven to be a useful resource for students. Other Services Fundraising & Stewardship National Conference on Graduate Student Leadership Ivy Grad Summit at Penn Models of Excellence Awards In 2003-04, we shifted many program areas to a series-based structure, which proved to increase interest and attendance. Students respond more readily to programs when they are presented in groupings. This shift allows GSC Fellows to plan programs in advance, resulting in better coordination of our many activities. During 2003-04, the Graduate Student Center offered more than 365 programs designed to enhance the graduate community at Penn. Increased travel restrictions in 2003 resulted in more students staying on campus during the summer; the GSC responded by offering more summer outings. In addition, new programs such as Navigating the Classroom and Theory & Practice Dinners were created. The result was another dynamic year of GSC activities. Almost all of our programs are planned exclusively by the GSC Fellows, with input from the GSC Advisory Board and students at large. The result is a programming mix that is truly by and for graduate students. Program highlights are listed below; a full archive of our 2003-04 programs can be found at http://www.gsc.upenn.edu/archives/programs. Arts & Culture Programs Art Exhibitions Career/Life Skills Films In addition, the Graduate Student Center partnered with GAPSA on two successful film events. We sold discounted tickets to the premiers of much-anticipated sequels: Harry Potter and the Prisoner of Azkaban and Spider-man 2. In addition, we showed the earlier installments of those films at the Center prior to each premier. Over 200 students participated in these special events. Language Chats • Japanese Lecture Series “Theory & Practice” Dinners, a new series, offered graduate and professional students the opportunity to discuss the intricacies of practicing academic theory in real world applications. Dinner topics were Law, featuring Law Dean Michael Fitts and University General Counsel Wendy White; Education with GSE Dean Susan Fuhrman and Sheila Sydnor, Principal of the Penn Partnership School; Psychology with SAS Professor Paul Rozin and President Judith Rodin; and Public Health with Nursing Dean Afaf Meleis, Public Health Program Director Shiriki Kumanyika, and Dental School Community Health Director Joan Gluch. The 2003 Faculty Spotlight lecture featured Sociology Professor Tukufu Zuberi speaking on the topic “From the Classroom to the Living Room: Bringing Academics to a Public Audience.” In addition, there were opportunities for students to present. A “Show & Tell” lecture featured Uri Horesh, a doctoral student in the Department of Linguistics, presenting on “Palestinian Arabic as a Minority Language in Israel: Variation, Bilingualism, and Language Contact.” In addition, the 2004 Student Symposium, which was co-sponsored with the Fontaine Society, looked at “Exploring Meanings of Diversity and Social Justice.” Nine students -- from Education, Social Work, Arts & Sciences, and Medicine -- presented at the conference. Mentoring Recreational Outings/Community Service T.A./Ph.D. Support Programs Working in conjunction with the Center for Teaching and Learning, GSAC, and other University resources, the Graduate Student Center introduced the new Navigating the Classroom series in fall 2003 to support teaching assistants. Workshop topics included “Teaching at a Liberal Arts College, Teaching at a Research University,” “Diversity in the Classroom,” “Dealing With Problems in the Classroom,” and “The Teaching Portfolio.” We also increased assessment efforts for our T.A./Ph.D. support programs during the year. We surveyed students immediately after completing workshops, as well as students who completed workshops one year ago, to determine effectiveness and gaps in the topics. The survey results are being utilized as we plan future workshops. General Events 2003 New Graduate
& Professional Through New Student Orientation, the Graduate Student Center becomes an incoming student’s hub for learning about graduate and professional life at Penn. In 2003-04 we also positioned the Center as a tool for recruiting potential new students. The 2003 New Student Orientation (NSO) program was planned in conjunction with representatives from all 12 schools and from resource centers across campus. The Graduate Student Center also continued to use a student intern from the Graduate School of Education’s higher education division to run NSO. This opportunity provides a valuable learning experience for the student and a terrific addition to the GSC’s student staff. New Student Communications New Student Programs We also added several new programs in 2003. Philadelphia walking tours, led by current students, proved to be a great success, serving almost 100 of our new students. We also cosponsored a seminar on “Getting to Know University City” with the University City District. Finally, we cosponsored with BGAPSA a welcome reception for new graduate students of color. Over 100 students attended this exciting new event. In total, the GSC sponsored or cosponsored 18 NSO events in 2003, and helped to promote another 40 events that were organized by other Penn entities for new and professional students. Graduate Student Center staff also attended seven school and center orientations, in order to introduce more students to the GSC and our programs. Student Recruitment Web Site Content The web site is also used to publicize GSC programs, providing comprehensive information about our events and housing our online calendar. The GSC calendar is integrated into the main Penn web calendar, which is integrated with the PennPortal calendar, so GSC events are reflected on multiple calendars. Finally the GSC web site serves as an intranet for the GSC staff, with
links to internal documents, forms, and sign up logs. Through the intranet,
staff can access GSC information from any location. Because of increasing
intranet needs, such as databasing information for assessment purposes,
we have chosen to move off of the Penn server and onto a private server.
The GSC Web Fellow has spent much of the year creating a more dynamic
GSC web site, which will be beta-tested during the summer 2004 and introduced
in fall 2004. The positive aspects of this new web site include increased
intranet functionality, databasing, and better user interface. The new
web site address will be http://www.gsc.upenn.edu.
During 2003-2004, the Graduate Student Center’s publicity simultaneously charted a new course while maintaining the successful publicity channels established during our first two years. The most powerful publicity channel is the weekly email listserv, which details Graduate Student Center-sponsored programs and announcements of interest to the graduate student community. Nearly 2,500 individuals are subscribed to the listserv, and several hundred more are forwarded the listserv by student affairs staff at individual schools. Students can subscribe to the listserv through a link on the Graduate Student Center’s front web page; we also added that link in the weekly listserv to solicit individual subscriptions for those who receive a forwarded copy. In 2003-04, the listserv content was reorganized in response to student feedback, from a strictly chronological order to topical groupings of events and announcements. The resulting organization is easier to navigate. Additionally, we have continued to promote the Graduate Student Center and its programs and services on our web site with links to detailed descriptions and creative enticements such as drawings for prizes. Graduate Student Center Fellows continue to use the tried-and-true method of displaying flyers in the Center and on bulletin boards across campus to publicize their programs. PowerPoint has also been utilized as a “billboard” publicity mechanism, with creative and well-crafted graphics and information projected on the large screen at the Graduate Student Center. These advertisements inform and motivate our constituency to attend programs and utilize services. Additionally, in 2003-04, the Graduate Student Center was featured many times in campus publications such as the Daily Pennsylvanian, Pennsylvania Gazette, Penn Current, and the Almanac. Articles highlighted our programs, staff, and services. A quote from retail guru John Wannamaker describes one major new effort by Graduate Student Fellows to improve the publicity: “I know that 50% of my advertising is wasted. I just don't know which half.” Fellows have begun to query students registering for an event where they first discovered the event, so we can eliminate those efforts that reap the least benefit, and concentrate on those that are most efficient. Beginning in fall 2004, a more formal collection strategy will be employed, using a “check box” question on web site registration forms and brief feedback forms distributed and collected at Graduate Student Center events. Peter Drucker’s words sum up another enhancement in the Graduate Student Center’s publicity efforts, “The aim of marketing is to make selling superfluous.” With two informative staff trainings conducted by the Publicity Fellow, the Program Fellows were guided through a program called, “You are the Marketer!” which provided tips about how to create a successful program, which often has little to do with the promotion of the event, but more with the creation, cost, and administration of the event. Lastly, the Graduate Student Center Fellows engage a technique sometimes referred to as “Exploiting the Channel,” which is a fancy way of simply telling students who come for one event about upcoming, related events in which they might be interested. This allows Fellows a fiscally responsible way to target the students who may be most interested in the programs they are creating. All of these techniques, as well as the reoccurrence of past successes,
have amounted to many “sold out” programs and well-utilized
services offered by the Graduate Student Center. Building Improvements In addition, funding from GAPSA provided window blackout blinds for the first floor and artwork for the third floor. With the new blinds, we can now show films and presentations during the day without glare. The third floor artwork, purchased at the School of Design’s annual benefit auction, showcases student work while providing a more attractive environment in the Center. Finally, the Graduate Student Center’s first floor space was painted during the spring semester, giving our main area a fresh clean look. Building Usage Hanging Out The Center is busiest from 12 noon to 5:00 p.m. on weekdays, and less so in the morning, evening, and weekends. However, the precise number of students spending time at the Center is difficult to ascertain. We are taking steps to finding a low cost, low energy solution to this question; however, the GSC staff does keep a population survey in which heads are counted every hour on the hour. This system has its flaws: There has been a constant use of the third floor since it opened, but since we do not staff the area, we cannot accurately count students there (with the exception of reservations and events held in the spaces). However, some inferences can be made based upon this data. The graph below reflects monthly totals of students using the Center’s first floor. In October of 2003, we experienced a high of roughly 8,000 total occurrences of student use as counted each hour. As previously indicated, these numbers are significantly underestimated because they do not count the third floor; therefore, the error of margin is estimated at +10%/-5%. To give a different view of the GSC population, we isolated one hour of time at the Center, giving a snapshot view of the average number of students utilizing the Center at 2:00 pm each day per month. This graph shows the average number of people in the Center’s first floor at 2:00 p.m. each day per month. The overall trend reflects a decreased population in the summer months, increased population during the academic semesters, and dips during “break” months (December and March). The 2:00 p.m. population of this year shows a steadier trend, and at times, smaller numbers than last year. This is most likely due to the third floor’s capability of keeping the first floor population at a more comfortable level. Using these two graphs, as well as other data points such as coffee consumption, we can see that student use of the Center has increased again this year. Student Group Activities In April 2003, the GSC opened the third floor, providing considerably
more space for student activities. In 2003-04, we also offered to provide
space for Teaching Assistant office hours because construction in a few
academic departments displaced some T.A.s. Usually T.A. office hours occur
early in the day, when student groups are not holding activities, making
good use of our resources. The result of having significantly more space
and offering it to T.A.s increased our reservations dramatically in 2003-04:
the Graduate Student Center was reserved by 87 graduate student groups
and University offices for 945 activities, almost double the amount of
reservations from our second year. This increase indicates that we are
serving more student groups and providing more opportunities to build
community. Graduate Student Center Advisory Board Board members advise the GSC staff and Fellows on a variety of issues ranging from programmatic choices and evaluations, policies about building use, and establishing goals of the GSC. Board members are also tapped when volunteers are needed for large projects such as New Student Orientation. In 2003-04, the Board formalized the process of providing feedback on GSC programs, prioritized funding requests to GAPSA and GSAC, assisted in selecting student artwork for the third floor, and was instrumental in formulating plans for the student symposium on “Exploring Meanings of Diversity and Social Justice.” Graduate and Professional Student Assembly (GAPSA) Graduate Student Associations Council (GSAC) Other Partnerships Other Student Groups: Association for India’s Development, BGAPSA, the Fontaine Society, Rangoli: Indian Student Association, and the Turkish Students Association. University Offices: Career Services, Center for Teaching and Learning, Center for Undergraduate Research and Fellowships (CURF), Communication within the Curriculum (CWiC), Counseling and Psychological Services (CAPS), Graduate School of Education, Hospital of the University of Pennsylvania, Learning Resources Center, Office of the Deputy Provost, Office of the President, Office of International Programs, Office of Off-Campus Living, School of Arts & Sciences, Student Health Service, PennPresents, Penn Transportation, Penn Volunteers In Public Service, Public Safety, School of Design, University Library, University Museum of Archeology and Anthropology, and the Wharton School. Outside Organizations: Jeffrey Benjamin, Cardiovascular Institute
of Philadelphia, DiBruno Brothers, Douglas Parfumerie, Equal Justice Foundation,
Massage Arts Center of Philadelphia, PhillyCarShare, ResearchTalk Inc.,
SEPTA, University City District, and the White Dog Restaurant. 2003-04 Graduate Student Center Staff Director: Assistant Director: Arts & Culture Fellow: Career/Life Skills Fellow: Lecture Fellow: Mentoring Fellows: Ph.D./T.A. Support Fellows: Recreational Outings/Community Service Fellow: New Student Orientation Coordinator: Web Fellow: Publicity Fellows: 2003-04 Graduate Student Center Advisory Board Danielle Abrahams (Vet)
|
|
|
AccutaneAdipexMeridiaCelebrexZetiaLevitraLipitorProvigilVicodinSomaTramadolProzacValiumWellbutrinUltracetCarisoprodolCialisPhentermineUltramViagraXanax